Refund and Cancellation Policy
This Refund and Cancellation Policy outlines the rules and procedures related to refunds and cancellations for services purchased through our platform.
Refund Eligibility
Refund requests are accepted only in cases of failed payments, technical errors, or duplicate transactions.
Once a service (such as consultation, chat, call, or digital service) has started or been delivered, no refund will be provided.
Refunds are not applicable for partially used services.
Cancellation Policy
Orders or services can be cancelled only before the service has started.
Once the service is initiated, cancellations are not allowed.
Refund Process & Timeline
Approved refunds will be processed to the original payment method.
Refunds may take 5–7 working days, depending on the payment provider or bank.
Non-Refundable Services
All digital services, consultations, and online services are non-refundable once delivered.
For any refund-related queries, users may contact our support team through the app or website.
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